Careers

 

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Book Store representative

Book Store representative Image
Hours Of Operation:
8:00am – 11:00pm EST (Monday through Friday) 
9:00am – 11:00pm EST (Sunday and Saturday) 
365 Days a Year/7 days a week
 
Description:
• Handle customer inquiries regarding order status, membership, and/or marketplace order. 
• Create a case in client system for every interaction 
• Research customers account to accurately identify best solution/answer for customer inquiry 
• Use client knowledge base to provide customer with accurate and complete information

Book Store representative

Book Store representative Image
Hours Of Operation:
8:00am – 11:00pm EST (Monday through Friday) 
9:00am – 11:00pm EST (Sunday and Saturday) 
365 Days a Year/7 days a week
 
Description:
• Handle customer inquiries regarding order status, membership, and/or marketplace order. 
• Create a case in client system for every interaction 
• Research customers account to accurately identify best solution/answer for customer inquiry 
• Use client knowledge base to provide customer with accurate and complete information