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Online Auction Client Representative

Online Auction Client Representative Image
Hours Of Operation:
7 Days a Week 8:00 AM EST – 1:00 AM EST 
 
Description:
Whether somebody is buying new or used, plain or luxurious, commonplace or rare, trendy or one of a kind – if it exists in the world it is probably for sale on this clients platform. This client  give sellers the platform, solutions and support they need to grow their businesses and thrive.
 
Assist customers who use the client’s platform to sell their goods, requiring, but not limited to: 
• Understanding the benefits of an store 
• Understanding store subscription levels and fees 
• How to create a store Primary contact channel is inbound calls. 
• Occasional outbound calls may be required to follow-up on issues.
 
Skills Needed:
  • Deliver fluent written and verbal English Demonstrate a proven ability to deal with challenging customers and situations 
  • Be confident in ability to achieve metrics
  •  Build and maintain strong working relationships through exceptional communication
  •  Provide proven problem-solving capabilities to deliver practical solutions 
  • Expertly navigate the Internet and demonstrate a working knowledge of Microsoft Office programs such as Outlook, Excel and Word 
  • Type 25+ words per minute
  • Previous customer service experience within a call center/call handling environment is highly beneficial to succeed in this program 

Online Auction Client Representative

Online Auction Client Representative Image
Hours Of Operation:
7 Days a Week 8:00 AM EST – 1:00 AM EST 
 
Description:
Whether somebody is buying new or used, plain or luxurious, commonplace or rare, trendy or one of a kind – if it exists in the world it is probably for sale on this clients platform. This client  give sellers the platform, solutions and support they need to grow their businesses and thrive.
 
Assist customers who use the client’s platform to sell their goods, requiring, but not limited to: 
• Understanding the benefits of an store 
• Understanding store subscription levels and fees 
• How to create a store Primary contact channel is inbound calls. 
• Occasional outbound calls may be required to follow-up on issues.
 
Skills Needed:
  • Deliver fluent written and verbal English Demonstrate a proven ability to deal with challenging customers and situations 
  • Be confident in ability to achieve metrics
  •  Build and maintain strong working relationships through exceptional communication
  •  Provide proven problem-solving capabilities to deliver practical solutions 
  • Expertly navigate the Internet and demonstrate a working knowledge of Microsoft Office programs such as Outlook, Excel and Word 
  • Type 25+ words per minute
  • Previous customer service experience within a call center/call handling environment is highly beneficial to succeed in this program