Careers

 

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Car Reservations representative

Car Reservations representative Image
Hours Of Operation:
 
Sunday 11:30am – 3:00pm EST 
Tue-Wed 11:30am – 9:00pm EST 
Thursday 8:00am – 9:00pm EST 
Fri-Sat 8:00am – 3:00pm EST 
 
Description:
  • Providing information regarding the car rental center location in question 
  •  Respond to inbound sales and customer service inquiries from client’s customers 
  • Answer inbound calls for customers requesting general information regarding services provided and location specific information. To include hours of operation, rental policies, location way finding, etc. 
  • Agents assist customers in reserving a vehicle, and must use sales tactics such as assuming the sale and overcoming objections.
  •  The agent will need to input reservation and all pertinent information into the client system
Skills Needed:
  • Patience, empathy, a unique ability to manage stress, the ability to work under pressure and adapt to adverse situations 
  •  Skill and efficiency in writing and verbal communication 
  • Knowledgeable, friendly and eloquent customer service 
  • Showcasing expert sales techniques and ability to overcome customer objection

Car Reservations representative

Car Reservations representative Image
Hours Of Operation:
 
Sunday 11:30am – 3:00pm EST 
Tue-Wed 11:30am – 9:00pm EST 
Thursday 8:00am – 9:00pm EST 
Fri-Sat 8:00am – 3:00pm EST 
 
Description:
  • Providing information regarding the car rental center location in question 
  •  Respond to inbound sales and customer service inquiries from client’s customers 
  • Answer inbound calls for customers requesting general information regarding services provided and location specific information. To include hours of operation, rental policies, location way finding, etc. 
  • Agents assist customers in reserving a vehicle, and must use sales tactics such as assuming the sale and overcoming objections.
  •  The agent will need to input reservation and all pertinent information into the client system
Skills Needed:
  • Patience, empathy, a unique ability to manage stress, the ability to work under pressure and adapt to adverse situations 
  •  Skill and efficiency in writing and verbal communication 
  • Knowledgeable, friendly and eloquent customer service 
  • Showcasing expert sales techniques and ability to overcome customer objection