Careers

 

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Shopping Retail Store Representative

Shopping Retail Store Representative Image
Hours Of Operation:
7 days a week 1:00 PM EST – 9:00 PM EST 
 
Description:
• Responding to customer inquiries related to online catalog ordering 
• Assisting customers with order-related issues to resolve issues and ensure orders are successfully submitted
• Responding to customer inquiries related to item sizing, color, material, dimensions, warranties and shipping 
 
Skills Needed:
 
•Strong customer service skill and ability to show empathy to customers, while offering solutions 
• Excellent listening skills 
• Agents that demonstrate excellent listening skills and delivers white glove customer service on every customer interaction 
• Demonstration of impeccable attention to detail and focus
• Demonstrated capabilities on programs requiring navigation of multiples systems during a call to gather information and assist the customer

Shopping Retail Store Representative

Shopping Retail Store Representative Image
Hours Of Operation:
7 days a week 1:00 PM EST – 9:00 PM EST 
 
Description:
• Responding to customer inquiries related to online catalog ordering 
• Assisting customers with order-related issues to resolve issues and ensure orders are successfully submitted
• Responding to customer inquiries related to item sizing, color, material, dimensions, warranties and shipping 
 
Skills Needed:
 
•Strong customer service skill and ability to show empathy to customers, while offering solutions 
• Excellent listening skills 
• Agents that demonstrate excellent listening skills and delivers white glove customer service on every customer interaction 
• Demonstration of impeccable attention to detail and focus
• Demonstrated capabilities on programs requiring navigation of multiples systems during a call to gather information and assist the customer