Careers

 

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Cable Representative

Cable Representative Image
Hours of Operation:
8 AM – 12 PM ET and  5 PM – 10 PM ET
 
Description 
  • Assist Client customers with billing or video technical repair inquiries 
  • Review, analyze and respond to customers’ billing inquiries
  • Resolve customers’ open issues or questions
  • Troubleshoot technical issues 
  • Determine business offerings that the customer does not currently have and make the appropriate sales offer to upgrade and add on to their service 
  • Strive to resolve technical issues on the first call 
 
Skills needed:
  • Must be tech Savvy
  • Strong Self Troubleshooting skills
  • Self Dedication to training as there is lots of material
  • a high degree of self-motivation

Cable Representative

Cable Representative Image
Hours of Operation:
8 AM – 12 PM ET and  5 PM – 10 PM ET
 
Description 
  • Assist Client customers with billing or video technical repair inquiries 
  • Review, analyze and respond to customers’ billing inquiries
  • Resolve customers’ open issues or questions
  • Troubleshoot technical issues 
  • Determine business offerings that the customer does not currently have and make the appropriate sales offer to upgrade and add on to their service 
  • Strive to resolve technical issues on the first call 
 
Skills needed:
  • Must be tech Savvy
  • Strong Self Troubleshooting skills
  • Self Dedication to training as there is lots of material
  • a high degree of self-motivation