What are the System requirements ?

  • laptop/desktop Operating System: Windows 7, Windows 8/8.1 (Windows 10 for select projects)
  1. Dual-core 2.8 GHz or better or Intel i class or AMD Phenom X2 class or better Atom, Celeron, Pentium and Opteron processors are not permitted
  • Some of our clients do allow MAC but not all
  1. Mac Requirements Intel Core i5 2.7 GHz processor or better
  • hard wired internet such as DSL, Cable, or Fiber Optic connection(No WIFI) Standard Connection and Speed: Hard-wired connection Minimum 3.0 Mbps download Minimum 1.0 Mbps upload
  • Minimum Latency Threshold: 150 milliseconds (ms)
  • hard-wired telephone service (Home Phone Service)
  • Most of our clients do allow VOIP. Here is an example http://www.basictalk.com/
  • You will need  2 Headsets:
  1. A USB headset for online training (Click Here for an example)
  2. Telephone headset for taking live customer calls.(Click Here for an example)